136cc Single Stage Electric Start Snow Thrower
Blower Snow Poulan Pro PR521 21-Inch 136cc Single Stage Electric Start Snow Thrower
First the good news: the product looks nice, works well on powdery snow. Can't throw wet snow. Very heavy to push for me - being an old lady. Pull cord works fine, electric start is bonus but no need really. Fuel capacity ok, I used it 3 times, each time about half hour without exhausting the tank. However now the fuel ine is clogged, maybe my own fault.
Now the bad news. The brand new machine came missing the choke lever! Customer support is NOT the manufacturer, but just a phone center. The customer support web site is not up to date, in fact is erroneous. The agent first told me I had to install the choke level myself. When I told them it required disassambling the unit, then another agent said I must take it to a certified service center. When I did take it to a certified service center, the service mechanic could not get the company to authorize warranty repair. It took us 3 weeks, numerous calls, finally the service center ate the cost and repaired my machine without charge. That is not fair to him! My recommendation: buy your appliances from a local dealer. You get a living human being to be responsible for your purchase.
Warning: the snow blower is NOT returnable to Amazon because it may contain flammable fuel once it has been opened. However Amazon was very responsive by assuring me on the phone that if I cannot get satisfaction form the manufacturer Amazon will work out a refund. I will buy on Amazon anytime, just not appliances!
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136cc Single Stage Electric Start Snow Thrower
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